Hilton Alexandria King's Ranch Hotel

My recent stay at the Hilton Hotel was nothing short of delightful. Everything from the moment I stepped in until the moment I checked out was smooth and enjoyable. But what truly elevated this experience was the exceptional service, particularly the act of kindness from Mr. Wael, the manager. The breakfast was a true gastronomic feast. An abundance of fresh and delicious options catered to any taste, and the service was attentive and efficient. Every detail was perfectly organized, making for a stress-free and enjoyable start to each day. However, the highlight of my stay came when I absentmindedly dropped my wallet in the lobby. Imagine my panic when I realized it was gone! But thanks to Mr. Wael's honesty and diligence, my fears were quickly quelled. He not only found my wallet but also took the initiative to track me down and personally return it to me. Such exceptional care and professionalism went above and beyond the call of duty and truly exemplified the spirit of hospitality. This experience solidified my positive impression of the Hilton Hotel. It's not just about the comfortable rooms and delicious food; it's about the people who make the difference. Mr. Wael's act of kindness turned a pleasant stay into a memorable one, showcasing the true value of excellent customer service. All the staff were great and Ms. Rowan as well (Relation Manager) was always around the lobby making sure that all is going fine. If you're looking for a hotel that offers not only comfort and convenience but also genuine care and dedication to its guests, then the Hilton Hotel is the perfect choice. And if you're lucky enough to be assisted by Mr. Wael, consider your stay an even greater privilege. Highly recommend!

The room was quite comfortable. Unfortunately there were no sleepers and word robe and other things that should be in a 5* hotel (dental kit and others). But still the stuff tried to solve this problem in a very kind way.

The place was clean and the rooms were also clean and very spacious. I enjoyed the spa very much. It was quite big and very comfortable with nice amenities. I would love to have the possibility to stay a couple of more nights.

The staff are profesional and patient and do care for every detail The location and the view is fantastic The breakfast is tasty, delicious and prefect and they use a good quality material food even the coffee or the hot chocolate taste perfect They do care for cleaning and hyigiene

The view. Room size, Breakfast open buffet, bathroom amenities. Mr. Sweify is excellent. Mr. Moemen in Executive lounge is is excellent.The open area in the main restaurant . The terrace area.